Tuesday, November 27, 2012

Our BH X1 is a bad houseguest

BH Fitness X1: down for the count?
Today's run (treadmill): 25 minutes

This weekend we had guests who stayed over in our spare bedroom. It's actually a misnomer to characterize this room as a spare because, next to the kitchen and den, it is easily the most utilized room in the house. Besides being the staging area for my morning runs, the guestroom is also where my wife does her daily treadmill workouts and it occasionally serves as my home office.

The guest room is fairly large and, besides having a bed, side table, armoire, wall unit and work table, it also contains a treadmill and an elliptical machine. The elliptical has been dormant, awaiting parts since March. Still, with all that stuff, the workout section of the room can seem a little tight. If we'd known back in March that our BH Fitness X1 was going to be out of commission for seven months (and counting), I'm sure we'd have either moved it to the basement or kicked it to the curb. But it sits there every day, mocking us for naively thinking BH Fitness will some day send us the needed parts.

I really miss using the elliptical and we had high hopes when our local service person (unaffiliated with BH Fitness) informed us that that replacement parts had come in. Unfortunately, once the technician arrived, we learned that they'd sent the wrong parts. I'll try to be diplomatic here and just say that BH Fitness machines are overpriced, seem to wear out quickly and you can't get parts. On the other hand, if you live on Long Island and need your home equipment fixed, I'd certainly recommend Busted Fitness.

We hope to learn soon if the correct elliptical parts will ever come. If the answer is no, we'll have to decide whether to buy a new unit. If we do, I'm not sure what brand to buy or what level of machine to get. With our experience with the X1, I'm thinking the most important question is, "If it breaks, how quickly can it be fixed?"

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